Note: Windows and Mac versions of FTM 2017 have different requirements when it comes to updating the application. ![]() MACKIEV FAMILY TREE MAKER 2017 UPDATE FULLAn updater is much smaller in size because it does not install the full program, but instead makes updates to your existing FTM installation. MACKIEV FAMILY TREE MAKER 2017 UPDATE INSTALLThe free update for FTM 2017 comes in the form of an updater, which is different from a full build installer such as the one you used to install FTM 2017 originally. We recommend that you read and follow the instructions in the "Important Steps before Updating" section before attempting to update. For step-by-step instructions, refer to the "Downloading and Running the Free Updater" section below. To get the free update for FTM 2017, click here to go to the FTM 2017 Update Center. If you have questions about the 23.3 update, click here for an article that answers many common questions. ![]() MACKIEV FAMILY TREE MAKER 2017 UPDATE SOFTWAREI will be test driving the product when they finally release it Monday (and Monday?!?!?! why release an update on Thursday, but not release the product until 4 days later?), and blogging about it, and Family Tree Maker will continue to be my genealogy software for the short term…but the clock is ticking before it’s time to migrate to the next product.This article explains how you can download and apply the free update for FTM 2017. Even if they eventually complete this release, there should be no faith they can do it again in the future. ![]() Most of that is gone today, and I have little confidence that Mackiev will be able to deliver a viable commercial software product going forward. In my post last week I prefaced it by saying that I felt confident we’d eventually be satisfied with the product, that they would release it, and it would all be ok. This is as close to a disaster as I can envision. This is not normal, it’s not to be expected, this is NOT how commercial/enterprise software is developed/deployed, this is not the mark of a company you can trust to continue to manage, support, and grow a product. I could write about ridiculous it is to only allow 48-hours of Beta testing, and how poorly prepared for this they were (example: they scramble to create a test plan/group/protocol a week after their target go-live, cheer that they were able have 5,000 Beta testers a week after that, but another week later they need 25,000 Beta testers to finish the effort), but I’m just about beyond words. ![]() Instead we had a week of silence, followed by a new plan to use pre-release purchasers to expand the Beta test process, in the hope that they finally have enough resources to finish their software Mackiev FTM Update. Looking back a week ago ( MacKiev 2 weeks late with Family Tree Maker 2017 release, still “getting close”) I think everyone expected a quick release, as Mackiev got closer. I’m not even sure where to start with this to be honest…I’ve never been a part of anything like this.
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